Frequently Asked Questions

Find answers to common questions about our 5G internet service

Common Questions

Find answers to frequently asked questions about our 5G internet service

How fast is SetupInMinutes5G internet?

Our 5G internet plans offer speeds ranging from 100 Mbps to 1 Gbps, depending on the plan you choose. This is significantly faster than traditional broadband and allows for seamless streaming, gaming, and downloading.

Is 5G internet available in my area?

SetupInMinutes5G is available across all 50 states in the USA. Our coverage continues to expand rapidly. You can check availability at your specific address by contacting our support team or using the coverage map on our website.

What plans do you offer?

We offer three main plans: Basic (100 Mbps), Standard (500 Mbps), and Premium (1 Gbps). All plans include unlimited data, no contracts, and free equipment. You can find detailed information about each plan on our Services page.

Are there any data caps or throttling?

No! All our plans come with unlimited data and no throttling. You can enjoy your internet connection without worrying about hitting any limits or experiencing slowdowns during peak hours.

How long does installation take?

As our name suggests, setup takes just minutes! Once you receive your self-installation kit, most customers are up and running in under 15 minutes. No technician visit is required.

What equipment do I need?

We provide all the necessary equipment, including a 5G modem and router (or mesh Wi-Fi system for our Premium plan). All you need is a power outlet and a device to connect to the internet.

Is 5G internet safe?

Yes, 5G technology is safe. It operates within the same radio frequency spectrum as previous generations of wireless technology and complies with all safety standards set by the FCC and other regulatory bodies.

What devices are compatible with 5G internet?

Our 5G internet service is compatible with any device that can connect to Wi-Fi, including smartphones, tablets, laptops, smart TVs, gaming consoles, and smart home devices. You don't need a 5G-capable device to use our service.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, and bank transfers. We also offer autopay options for your convenience.

Can I change or cancel my plan anytime?

Absolutely! We believe in flexibility. You can upgrade, downgrade, or cancel your plan at any time without any penalties or early termination fees. Changes take effect at the start of your next billing cycle.

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